HexenVault – Terms & Conditions

We specialize in providing affordable game activation, installation, and lifetime support services. Please read the following terms and conditions carefully before purchasing our services.

1. Service Features

• Lifetime Support: HexenVault provides lifetime support for the activation and setup services you purchase.

• Activation Assistance: Our team assists with activating, installing, and configuring games on your device to ensure smooth performance.

• Step-by-Step Guidance: After purchase, you will receive a detailed PDF guide and personal assistance to help you maintain your game account (if applicable).

2. Refund Policy

• Service Issues: Refunds or replacements are issued only if there is a problem with the activation or account setup service delivered by HexenVault.

• Game Issues: HexenVault does not provide refunds or support for in-game bugs, performance issues, or publisher-related problems. For such issues, please contact the official game publisher’s support.

3. Account Management & Responsibility

• Login Responsibility: Once we activate and confirm that your game is installed and running, it is your responsibility to maintain login access.

• Logout Clause: Manually logging out of the provided account after successful verification voids the service warranty.

• Single Device Use: Services are intended for one device only. Using or sharing the account on multiple devices is strictly prohibited.

4. Usage Restrictions

• No Account Sharing: Sharing your activated account with others voids both warranty and support.

• One-Time Setup Guarantee: We ensure a smooth one-time setup. Issues caused by user modifications (logout, password reset, unauthorized changes) are not covered.

5. Warranty

• What’s Covered: Only account/activation-related issues are covered under warranty.

• Not Covered: Game bugs, server problems, publisher restrictions, or future game updates are not covered.

• Termination of Warranty: Warranty becomes void if you log out of the account, attempt to share the account, or use the account on multiple devices.

6. Customer Support

• Our support team is always available to assist with activation, login, or account-related issues.

• For in-game issues, please contact the official publisher’s support team.

7. Disclaimer

• Ownership: HexenVault does not sell or resell games or game accounts. All rights belong to their respective publishers.

• Our Role: HexenVault provides technical services only—activation, installation, and account setup support.

• Service Agreement: By purchasing our services, you confirm that you are paying for our expertise and support services, not for the game or any game account.